Shipping Policy

Last updated: October 9, 2026

Processing and delivery

Our standard order processing time is 2 days. Estimated delivery takes 8–10 days after dispatch. Processing and transit are separate, so the estimated total time from order to delivery is 10–12 days.

These are estimates, not guaranteed arrival dates. Delivery can be affected by destination, carrier delays, customs and circumstances outside our control. If your order has not arrived within the expected timeframe, contact us with your order number.

Shipping destinations and charges

We deliver to destinations supported at checkout. Available shipping methods and charges are shown before payment. Orders containing 3 or more items qualify for automatic free shipping to supported destinations. This promotion cannot be combined with product, order or other shipping discounts.

Order details and tracking

Please check your delivery address and any personalization details before submitting your order. Contact us promptly if a correction is needed; changes may not be possible after processing or dispatch. Where tracking is available, use the tracking information provided with your shipment, or contact us for help.

International orders

Depending on the destination, customs procedures or import charges may apply. Check any taxes and duties shown at checkout and contact us before ordering if you are unsure about charges for your destination.

Missing, damaged or incorrect deliveries

If a parcel is missing or arrives damaged, or you receive the wrong item, contact gfdwypduzvex@hotmail.com with your order number and details. Photos of damaged items and packaging can help us investigate. This policy does not limit your statutory consumer rights.