Returns & Refunds

Last updated: October 9, 2026

30-day returns

For non-personalized products, you may request a return within 30 days of receiving your order. Items returned for a change of mind must be unworn and unwashed, with their original tags and packaging where provided, and in their original condition. Please provide your order number or proof of purchase.

How to request a return

Email gfdwypduzvex@hotmail.com with your order number, the item you want to return and the reason. We will provide return instructions and the correct return address. Please contact us before sending an item back; the address on a parcel may not be the return address.

Personalized and custom products

Products made to your specifications, such as jerseys personalized with a name or number, cannot be returned for a change of mind. This exclusion does not apply to faulty, damaged or incorrectly supplied products, and does not affect rights provided by applicable law.

Return shipping costs

We cover reasonable return shipping costs for verified faulty, damaged or incorrectly supplied items; please contact us for instructions. For other eligible returns, the customer pays return shipping.

Damaged, faulty or incorrect items

Contact us when you discover a problem, with your order number and a description. Where possible, include photos of the item and packaging. We will review the issue and arrange an appropriate remedy, such as a replacement or refund, in line with applicable consumer rights. The 30-day change-of-mind window does not limit statutory rights for faulty goods.

Refunds and exchanges

After receiving and inspecting a return, we will notify you of the outcome. Approved refunds are issued to the original payment method for the amount paid for the returned item, after any discount applied to that item. Bank or payment-provider posting times vary. Contact us if you need an update. For a size exchange, contact us to confirm availability and the next steps before returning your item.

Cancellations

Contact us promptly to request a cancellation or order change. Once processing, personalization or dispatch has begun, changes may not be possible. Nothing in this policy limits mandatory cancellation or refund rights.